-
Duke Energy - Winter Storm Update 1/14/2022
January 14, 2022Duke Energy Winter Storm Update
We issued a company news release this morning that we welcome you sharing with the community through your channels: https://news.duke-energy.com/releases/duke-energy-ready-for-carolinas-winter-storm-urges-customers-to-act-now
Communications to customers
This morning, we sent an email to residential and business customers encouraging them to be prepared for the storm and its impacts. In addition, we also did outbound calls and texts to medical alert and critical healthcare customers yesterday asking them to please consider now the actions they’d take if they were to lose power for an extended period.
Reporting power outages
Customers who experience power outages should call Duke Energy's automated outage-reporting system:- Duke Energy Progress: 1-800-419-6356
Customers may also report an outage or view current outages online at www.duke-energy.com/outages or text OUT to 57801.
Duke Energy will also provide updates on its social media channels to keep customers informed if significant outages occur:- Duke Energy on Twitter: twitter.com/DukeEnergy
- Duke Energy on Facebook: facebook.com/DukeEnergy
Thank you in advance for your partnership as we prepare for the weekend.
Contact:Mindy Taylormindy.taylor@duke-energy.com, (800) 452-2777
-
Go
Pages
Members
Categories
Quicklinks
Events