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            • Duke Energy update 3/18/2021

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              March 18, 2021
              With the forecast of severe weather today the Duke Energy meteorologists continue to monitor weather conditions. Line technicians, service crews, and other personnel throughout Duke Energy's service area are prepared to respond if outages occur in our area.
               
              Safety Reminders
              • High winds and fallen trees can bring down power lines. Stay away from all lines that have fallen or are sagging. Consider all lines energized as well as trees or limbs in contact with lines. Please report downed power lines to Duke Energy
              • If a power line falls across a car that you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.
              • We encourage customers to stay tuned to local news for the latest advisories from the National Weather Service, as well as state and local emergency management officials.
              Reporting outages and receiving updates
              Before a storm hits, customers can sign up to receive outage alerts, and ensure contact information is current and communication preferences specified. Throughout the storm, the company will also provide updates to customers via email, phone, text and the website.
              Customers who experience a power outage can report it the following ways:
              ·         Visit duke-energy.com on a desktop computer or mobile device.
              ·         Use the Duke Energy mobile app – download the Duke Energy App from a smartphone via Apple Store or Google Play.
              ·         Text OUT to 57801 (standard text and data charges may apply.)
              ·         Call Duke Energy’s automated outage-reporting system: 
              o    Duke Energy Progress: 800.419.6356
              o    Duke Energy Carolinas: 800.769.3766
               
               
               
               
              Contact:
              Mindy Taylor
              mindy.taylor@duke-energy.com, (800) 452-2777