Business Services Specialist

Do you have what it takes to be the face of SPC for our business members? Are you looking for an opportunity to have a real impact, experience professional growth, and become a respected member of an amazing team? Our vision of Compassion. Connection. Community. accurately reflects the true passion of SPC. This is the overarching goal of our brand: to express genuine compassion for members; to connect with members; and to actively engage in the communities we serve.
SPC Credit Union is seeking a Business Services Specialist who is passionate about serving members with compassion and building lasting relationships through genuine connection and community engagement. As a Community Development Financial Institution (CDFI), we are committed to expanding equitable economic opportunity by providing fair, member-focused financial solutions. In your initial 12 months as a Business Services Specialist, you will:
• Support new and existing business members by assisting with account services, business lending support, online banking access, and problem resolution while proactively identifying opportunities to deepen relationships and grow business membership.
• Provide business members with product information, referrals for suggested products, and guidance for utilizing services such as Payroll, Merchant Services, and Business Bill Pay.
• Use your attention-to-detail to perform service tasks in person with a high degree of accuracy in a fast-paced environment. You will work closely with internal teams to ensure accurate documentation, regulatory compliance, and exceptional service delivery across multiple communication platforms.
• The ideal candidate has 1–3 years of related experience, strong analytical and communication skills, and the ability to build trust with business members through professional, solutionsoriented service. Knowledge of business accounts, financial products, and Microsoft Word and Excel is preferred.
• At SPC Credit Union, we keep Member First. Always. Join our team and help strengthen businesses and communities we proudly serve.

And it doesn't stop there. Working with the support and training of our team of business service professionals, you will grow to become a critical part of the Credit Union.